With borders easing on travel controls and tourism beginning to kickstart 2022, more and more airports are embracing new trends and innovations to welcome a post-pandemic generation of travelers. 2022 will be a year the features increasing automation and usage of biometrics According to the Port of Seattle website, here are a few of them:
Machine learning is a subset of artificial intelligence (AI) that allows software to become more accurate at predicting outcomes based on data points and trends, without the operator having to directly instruct the software to do so.
Seattle Airport’s surface area management system uses computer vision technology to monitor ground handling and servicing activity around any aircraft parked at a gate. Computer vision technology has also been applied to monitor activity at cargo bays which are holding areas for larger-sized cargo planes.
Machine learning is also employed with sound or acoustic sensors to determine whether an aircraft is using its auxiliary power unit (APU), which emits CO2 gases and other emissions.
Biometric facial recognition
The COVID-19 pandemic was a driver for innovation with limited evaluation or compelling business cases. Airport facilities were confronted with an unprecedented demand for health-related ideas that could be implemented quickly.
One of the most successful ideas from the pandemic era was the use of biometric facial recognition technology to create a “touchless” passenger experience. For example, this year Seattle Airports implemented a biometric air exit (BAX) solution designed by Customs and Border Protection (CBP). BAX is a touchless (therefore safer and more hygienic) solution used by our airline partners to process passengers prior to departure.
An easier problem to solve is autonomous driving on the airport’s tarmac or bus routes between airport facilities. Several airports in both Europe and the U.S. conducted trials to determine the obstacles and benefits of autonomous vehicles at airports.
Heathrow Airport — Autonomous electric tugs automated aircraft taxiing, reducing pushback-related delays by 53 percent
Fagernes Airport — Autonomous snow removal equipment cleared 357,500 square meters of snow in an hour, reducing costs, emissions, and delays
Dallas Fort Worth International Airport — Autonomous luggage carts handled 450 bags per hour, using half the energy of conventional baggage handling systems
Seattle-Tacoma International Airport — A proof of concept of an interline autonomous baggage cart is underway